Terms of Service

1. Website access and information

You may use this website for lawful, personal or internal business purposes. You must not interfere with the website, bypass security, introduce malicious code, scrape or harvest content at scale, impersonate another person, submit false information, misuse contact details, or use the website in a way that infringes rights or breaks applicable law.

Content is general information prepared for India-based professional-services enquiries. It may not reflect your complete facts, the most recent notification, a portal-specific requirement, a local practice or a change in law. Package descriptions, examples, checklists, prices, timelines and FAQs are not legal, tax, financial, audit, valuation, investment, immigration or other professional advice for a particular person unless confirmed in a written engagement.

We may correct errors, update or withdraw content, services, package details or prices without notice. A displayed price is not a binding offer and may exclude GST, statutory fees, stamp duty, third-party charges, translations, certifications, travel, courier, urgent work, additional entities, additional classes, objections, hearings or work outside the stated package.

2. How an engagement is formed

An engagement starts only when an authorised representative of Instant Professionals confirms, in writing, the service scope, deliverables, assumptions, exclusions, fees, taxes, payment terms, responsible persons, records required, timeline and any service-specific authority. We may require an engagement letter, proposal acceptance, KYC, conflict check, signed authorisation, board resolution, power of attorney, digital-signature process or advance payment before starting.

We may decline, pause, vary or terminate a proposed engagement where there is a conflict of interest, lack of capacity, insufficient time, incomplete or unreliable information, an unlawful purpose, a sanction/fraud concern, non-payment, inability to verify authority, professional-independence concern or any other reasonable basis. If circumstances change materially, we may propose revised scope, fee or timeline before continuing.

No guarantee of outcome

We commit to performing the agreed professional work with reasonable skill and care. We do not guarantee a registration, approval, refund from a government authority, tax position, funding decision, portal acceptance, processing time, hearing outcome, trademark availability, intellectual-property registration, litigation result, audit result, penalty waiver or other decision made by a government body, court, regulator, bank, counterparty or independent platform.

3. Client responsibilities and authority

• Provide complete, true, current and legible information, records, documents and instructions; identify material facts, deadlines, notices, prior filings, disputes and changes promptly.
• Ensure that you have authority to instruct us and to share information relating to the entity, owners, employees, customers, vendors or other people concerned.
• Review drafts, calculations, applications, declarations, returns, invoices and acknowledgements before approving or signing them. Silence, delayed feedback or incomplete records may affect the timetable or result.
• Maintain original records and remain responsible for statutory decisions, commercial decisions, facts stated in filings, signatures, declarations, payments and compliance unless a written scope expressly says otherwise.
• Use secure channels requested by us. Do not send passwords, OTPs, card PINs, private keys or unrestricted access credentials through the website, email or WhatsApp. We will not ask for them through an unsolicited message.

We may rely on information, documents, approvals and instructions that reasonably appear to come from you or your authorised representative, unless we have actual knowledge to the contrary. Please notify us immediately if an email address, phone number, signatory, bank detail, authority or instruction is compromised or changes.

4. Fees, taxes, statutory charges and payments

Professional fees, GST and reimbursable costs are payable as stated in the confirmed scope, invoice or engagement letter. Government fees, duties, stamp duty, registry fees, taxes, bank charges, payment-provider charges, notarial costs, courier, publication, search, certification, translation and third-party costs are additional unless expressly included in writing.

We may require payment in advance, in stages or before a filing, submission, purchase or disbursement. A payment does not expand the scope of work. Work may be paused where due amounts, information, approvals or statutory payments are not received on time. Late payment may attract reasonable collection costs, interest or suspension if stated in the engagement or permitted by law.

Prices shown online are indicative for the stated assumptions and period. We will identify material additional work before charging for it where reasonably practicable. If a payment is made in error or duplicated, contact us promptly with the payment reference; the Refund and Cancellation Policy explains the review process.

5. Professional boundaries, deadlines and third parties

We may use internal staff, consultants or external specialists to perform or assist with work while remaining responsible for the agreed scope, subject to professional rules and the engagement terms. We will not disclose confidential information beyond what is reasonably necessary for the service, law or your instructions.

6. Intellectual property and confidentiality

The website, brand, layouts, original text, graphics, code and materials are owned by or licensed to Instant Professionals and are protected by applicable intellectual-property law. You may view and use them for the permitted website purpose, but may not copy, publish, resell, create confusingly similar material, remove notices or use our name, logo or content without written permission.

Subject to payment of agreed fees, a client may use final deliverables for the intended engagement purpose. Our pre-existing tools, templates, methods, know-how, standard clauses, working papers and generalised learning remain ours or our licensors’. We may retain copies of working papers and records where professionally or legally appropriate. Confidential information will be handled under this policy, the engagement terms and applicable law.

7. Liability, indemnity and force majeure

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, punitive or consequential loss; lost profit, revenue, data, goodwill or opportunity; loss caused by inaccurate, incomplete or late client information; an unauthorised instruction; a client’s failure to review or meet a deadline; or acts, decisions, delays or outages of a third party or authority.

For a paid engagement, our aggregate liability arising from the specific service giving rise to the claim will not exceed the professional fee actually paid to us for that service in the three months before the event giving rise to the claim, unless the engagement letter states a different limit. Nothing in these terms excludes liability that cannot lawfully be excluded, including rights available under mandatory consumer-protection law.

You will be responsible for reasonable losses, claims or costs arising from your unlawful use of the website, material breach of these terms, fraudulent instruction or unauthorised use of another person’s information, except to the extent caused by our own breach, negligence or lawfully non-excludable liability. Neither party is responsible for delay caused by events beyond reasonable control, including natural disasters, war, civil disturbance, epidemic, cyberattack, major utility or telecom failure, government action or widespread portal outage; the affected party will take reasonable steps to reduce the impact.

8. Changes, governing law and disputes

We may revise these terms from time to time. The effective date shows the current version. Revised terms apply to future website use and proposed work; an existing signed engagement remains governed by its agreed terms unless changed in writing.

These terms are governed by Indian law. Subject to any mandatory law that gives a consumer or other person a different forum or remedy, disputes relating to these website terms will be subject to the courts of competent jurisdiction at the registered office of Instant Professionals Private Limited. Before beginning formal proceedings, please first write to us with the relevant facts and documents so that we have a fair opportunity to review and resolve the matter.